Grown Up HR for Growing Companies

About
People Processes

Founded on October 1, 2009, People Processes helps growing organizations implement what we call "Grown Up HR"—structured people systems that protect the organization, support leadership, and enable sustainable growth. Today, we partner with employers across all 50 U.S. states to turn HR chaos into a compliant, scalable, and strategic people operations function.

How We Think About HR

Growing organizations rarely struggle with people because they lack good intentions. Most struggle because their HR responsibilities have outgrown the informal systems that worked when the company was smaller.

When HR systems are informal, organizations often experience recurring patterns:

Managers are left improvising responses to employee issues.
Policies are applied inconsistently across the team.
Hiring decisions are driven by urgency rather than process.
Companies try piecing together HR software or delegating HR responsibilities to already busy managers.

At People Processes, we believe HR should operate as a structured operational system—one that provides clarity for managers, protects the organization from compliance risk, and supports long-term growth.

Our Story

2009
Poplar Insurance Agency was established.
2012
Suspended sales of individual products and focused on group benefits.
2014
Rebranded to Poplar Financial, the Incorporated Payroll Services.
2015
We launched our first tech-enabled HR platform, setting the stage for innovation in the industry.
2018
People Processes Book release and Podcast launch.
2020
Rebranded to People Processes, serving employers in all 50 states and launched our CompleteHR Services.
2025
People Processes provides strategic HR advisory services and outsourced expertise to help organizations scale their people operations with confidence.

From Benefits Brokerage to Comprehensive HR Advisory & Outsourcing

People Processes began more than 17 years ago as Poplar Insurance Agency, Inc., helping employers design and implement competitive employee benefits programs. As clients relied on us for benefits strategy, they quickly began asking for support with more complex HR challenges.

To meet that need, we expanded into payroll administration and HR systems, rebranded as Poplar Financial, and delivered integrated technology to hundreds of organizations across the southern United States. During this time, we also launched our podcast, interviewing business and HR leaders on the processes and scalable systems that help organizations grow.

Recognizing that our mission had expanded far beyond payroll and benefits administration, we evolved into People Processes, an HR advisory and outsourcing firm built to help growing organizations build compliant, scalable, and strategic people operations.

Meet Our Founder

Founder & CEO Rhamy Alejeal founded People Processes with a vision to help organizations build strategic, compliant, and scalable people operations. He holds a Bachelor's degree in Financial Economics and an MBA with a focus on Economics.

Rhamy is the author of People Processes: How Your People Can Be Your Organization's Competitive Advantage, which became an Amazon #1 bestseller in Human Resources and was recognized by INC.com as one of the Top Ten Leadership Books of 2018.

In October 2025, Rhamy was appointed as a Member of the Board of Directors for the Memphis Branch of the Federal Reserve Bank of St. Louis, where he provides insight on workforce trends, employer costs, and economic forces shaping today's labor market. He previously served on the Federal Reserve's Industry Council on Healthcare, advising on the intersection of employer-sponsored benefits and national economic policy.

"Most business owners didn't start their company to manage HR headaches. Our job is to handle the complexity so they can focus on what they do best—growing their business."

Rhamy Alejeal, Founder & CEO, People Processes

Who We Serve

We specialize in supporting U.S. employers with 10–500 employees: organizations large enough to face significant HR and compliance risk, yet often without the capacity or desire to build a fully staffed internal HR department.

Every organization approaches HR differently, so we support both models:

Strategic HR Advisory

Services for organizations that want to keep HR internal while gaining structure, compliance guidance, and leadership support.

CompleteHR

A fully outsourced HR department that manages payroll administration, benefits coordination, compliance oversight, hiring systems, and employee documentation.

Our Clients

We're proud to partner with organizations across diverse industries, from faith-based organizations to technology companies.

"People Processes has been an invaluable resource to COGIC in nearly every area of Human Resources. The high-quality level of customer service is amazing."

Paula C. Smith-Hearn

Executive Director, HR

Church of God In Christ, Inc.

"I would be lost (literally) without the assistance and support that I receive from the entire team at People Processes. Superior customer service just comes natural to them!"

Chad Davis

VP of Operations

Vectair Systems, Inc.