Outsourced HR for growing companies · Memphis, since 2009

Make your people your competitive advantage.

Keep good people, grow without the people headaches, and get HR off your desk — with your own HR department, built on the method we wrote the book on.

Free self-assessment · about three minutes · plus the first three chapters of the book by email

Ron Saharyan & Mike Michalowicz
“Rhamy has really been a trusted advisor for us. His proactive direction and the way he communicates—confident, pleasing, and reassuring—has made all the difference.”

Ron Saharyan & Mike Michalowicz · Co-founders, Profit First Professionals

Rhamy Alejeal, CEO of People Processes, with his book People Processes
#1 AmazonHR bestseller
100+companies served
Amazon HR bestseller
#1
of outsourced HR
17 years
podcast episodes
224+
companies served
100+
Owners who work with usChurch of God in Christ34 StrongMadonna Learning CenterAgri-Industrial SupplyCedar RidgeFeminist Women's Health CenterReaves Law Firm

We remove the bottleneck in your business: your ability to attract and retain talented people.

That's the problem slowing you down once you reach 15 or more employees.

The job you turned down because you didn't have the crew.
The shift nobody covered.
The manager you promoted who's quietly driving good people out.
The owner still approving timecards at nine at night.

Stop bailing out the boat. Start steering the ship.

A line from People Processes, Rhamy Alejeal's #1 Amazon HR bestseller.

From the org chart to termination

Your HR department, fully staffed. Enterprise tools included.

Our experts run all seven pillars of People Processes for you, from the first org chart to an employee's last day. You get the team, the system and the software together.

Everyone knows who does what, and who they report to.

What our experts do

  • Organization design audit
  • Your org chart

Behind every pillar

It's the method from Rhamy Alejeal's book People Processes, a #1 Amazon HR bestseller, refined over the seven years since. Get the first three chapters →

How we work with you

Three ways to work with us.

Pick the one that fits today. Many clients move to a bigger option as they grow.

Strategic

Owners who keep HR in-house

We find what's wrong, then give your team the plan and an advisor.

From $1,000/month

  • HR Strategic Plan and a 12-month roadmap
  • A senior HR advisor for your internal team
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Strategic

Foundation

Owners who want the essentials handled

We run payroll, benefits, onboarding, offboarding, leave, the handbook and filings, and keep them right.

From $1,650/month

  • A named HR business partner
  • A Monday Brief on everything open
  • Gold Standard audit included
  • PPCL manager training: $900 per manager
More about Foundation

Complete

Owners who want HR run and improved

Everything in Foundation, plus performance, pay, culture and manager training.

From $3,500/month

  • Performance reviews and pay ranges
  • Manager training: the People Processes Certified Leader (PPCL) program
  • Gold Standard audit included
  • PPCL manager training included
More about Complete
See full pricing
Darren Virassammy
“I've just been blown away with how professional their whole team is, how responsive they are, and their willingness to find solutions.”

Darren Virassammy · CEO, 34 Strong

How we compare

Who actually does the HR work?

Software gives you tools. A PEO gives you a portal. Someone still has to enter and update employees, review timesheets, run payroll, chase documents, set up the tools, and join the hard meetings.

  • Done for you
  • Partly: you still do some of it
  • You do it, or nobody does
Who does the HR work: comprehensive software, a PEO, an in-house team, an HR consultant, or People Processes
Who does it?Comprehensive softwarePEOIn-house teamHR consultantPeople ProcessesFoundation & Complete
Calls and onboards a new employeeNo: You, through the softwareNo: You, through their portalYes: Your HR hireNo: YouYes: We do
Enters new hires, updates employee records and processes terminationsNo: You, in the softwareNo: You, in their portalYes: Your HR hireNo: YouYes: We do
Reviews timesheets and processes payrollPartly: You enter it; the software pays and files taxesPartly: You review hours and enter pay; they send payments and taxesYes: Your HR hire or bookkeeperNo: YouYes: We do
Follows up on missing documentsPartly: Automated reminders, then youNo: YouYes: Your HR hireNo: YouYes: We do
Joins termination meetingsNo: YouPartly: You (a shared HR line can advise)Yes: Your HR hirePartly: You, with their adviceYes: We join by video when it's risky or you ask
Meets employees at open enrollment and explains benefitsNo: Nobody; employees read it in the appPartly: A webinar or a benefits portalPartly: Your HR hire, if they know benefitsNo: RarelyYes: We do, one-on-one
Counsels managers on compliance and problem employeesNo: Help articlesPartly: A shared HR line, when you callYes: Your HR hireYes: Yes, by the hourYes: Your named HR business partner
Runs benefits administration and required filingsPartly: Tools onlyYes: Yes, as the co-employerPartly: If you hire those skillsNo: NoYes: Yes; you stay the only employer
Sets up, designs and maintains your HR toolsPartly: You, with a setup guidePartly: Their system, as it comesPartly: Your HR hire, if they canPartly: RecommendsYes: We build and maintain them
Builds systems across all seven pillarsNo: NoNo: NoPartly: Depends on one or two peoplePartly: RecommendsYes: Builds and runs them
Manager trainingNo: NoPartly: Online coursesNo: RarelyPartly: Occasional workshopsYes: PPCL, included with Complete
Coverage when someone is out or leavesNo: NonePartly: A shared HR lineNo: A gap until you rehireNo: NoneYes: A team, always covered
Proof it's workingPartly: ReportsNo: NoneNo: Up to youNo: Up to youYes: Gold Standard audit, included
Typical costPer-employee software feesA per-employee fee or a percentage of payroll$80K–$120K a year for one HR managerHourly or a retainerFrom $1,650 a month
Typical service models; individual providers vary.
People Processes Gold Standard Employer badge, Gold level

The Gold Standard

What a Gold Standard employer looks like.

  • Their people stay.
  • Pay is fair and written down.
  • Benefits are a reason to join.
  • Managers people want to work for.
  • No compliance surprises.
  • Everyone knows where the company is going.
People Processes Certified Leader (PPCL) badge

Managers prove it too. The People Processes Certified Leader (PPCL) is our credential for managers people want to work for, open to managers at client and non-client companies.

Read the full standard

Preview · the ten practice areas

The standard asks for level 4 or higher in every area.

The free self-assessment shows where your company stands today.

  1. 1Absent
  2. 2Reactive
  3. 3Partially structured
  4. 4Consistent
  5. 5Strategic
  1. 1Organization, roles and hiring
  2. 2Onboarding and ramp-up
  3. 3Pay
  4. 4Benefits
  5. 5Manager capability
  6. 6Performance and career growth
  7. 7Culture, communication and direction
  8. 8Compliance and employee relations
  9. 9People operations and data
  10. 10Retention practices
Level the standard requiresStrategic
Your CompanyPLUMBING · HEATING · AIR
Illustration: the seal on the van and the careers page of a company that earned it.
Nonprofit staff working togetherA 60-year-old Tennessee nonprofit

From the book

36 hours a week of admin, down to 4–5.

A 60-year-old Tennessee nonprofit cut management's routine admin from 36 hours a week to 4–5. In six months, revenue rose 15% and overhead fell 10%.

hours of weekly admin
36 → 4–5
revenue
+15%
overhead
−10%

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Chad Davis
“Superior customer service just comes natural to them!”

Chad Davis · VP of Operations, Vectair Systems

People Processes: How Your People Can Be Your Organization's Competitive Advantage, by Rhamy Alejeal

Read the method

Not ready to talk? Start with the book.

Complete our free self-assessment and get the first three chapters of the book straight to your email.

Start the free self-assessmentTen areas · about three minutes

FAQ

Questions owners ask.

Paula C. Smith-Hearn
“People Processes has been an invaluable resource to COGIC in nearly every area of Human Resources.”

Paula C. Smith-Hearn · Executive Director, HR, Church of God In Christ

Is People Processes a PEO?
No. There's no co-employment. Your company stays the only employer: your tax ID, your benefit plans, your carriers. We run the HR work as your own outsourced HR department.
What size companies do you work with?
Mostly companies with 15 to 300 employees. That's the stage where growth stops being capped by sales and starts being capped by people.
Can we keep our benefits?
Yes. Because you stay the employer, your plans and carriers stay yours. We review them at every renewal and can quote alternatives if you want them.
How much does it cost?
Foundation starts at $1,650 a month and Complete at $3,500 a month for your first 10 employees, with a set price per employee up to 50, plus a one-time setup fee of two months' fees. Above 50 employees, pricing is built around your company. See pricing
What is a Gold Standard employer?
A company that has built the systems and proved the results: every practice area verified by our audit, and pay, benefits, turnover, manager training and employee NPS at or above the industry bar. Read the full standard
Can my managers join the leadership program if we're not a client?
Yes. The People Processes Certified Leader (PPCL) program is open to managers at client and non-client companies. About the PPCL program

Make your people your competitive advantage.

Free self-assessment · about three minutes · plus the first three chapters of the book by email

Join 100+ companies that run HR with People Processes.