People Processes Certified Leader (PPCL)
Six lessons. Six months. Live with Rhamy Alejeal. For managers who were promoted for being good at the work, and want to be great at leading people.
Who it's for
Most managers are promoted because they were great at the work. Nobody showed them how to lead people.
- New and experienced managers and supervisors
- Crew leads and line supervisors promoted from the field or the floor
- Partners and practice leaders who manage people on top of their own work
- Office managers who've become the company's HR person
What you'll learn
Three pillars, six lessons.
Managing the work
Lesson 1
What management actually is
Getting results through others; the weekly routine
Lesson 2
Workload, priorities and delegation
Setting team goals and following through
Representing the company
Lesson 3
Vision, mission and values
Turning the company's goals into your team's goals
Lesson 4
Compliance: spot it, don't solve it
Employee rights, the situations that must go to HR, the same-day handoff
Leading people
Lesson 5
Performance and documentation
Fact, standard, gap, next step; feedback that lands
Lesson 6
Coaching, conflict and speaking up
Difficult conversations, complaints, taking ideas upward
One thread runs through all six: know when to stop and call HR.
How it works
About two hours a month.
Live with Rhamy, once a month
45–60 minutes. Learn one lesson and practise it together.
Apply it at work
A field assignment each month, using your own company's policies.
Monthly peer roundtable
Bring real situations and solve them with managers from other companies. Several sessions run each month; you attend the one that fits your schedule.
About two hours a month
Sessions are recorded if you miss one.
Built around your company
When you enroll, we tailor the program to you: a short intake on your role, team and hardest people problem; a baseline quiz so you can see your growth; your own company's handbook, vision and values worked into the examples; and a personal “when to call HR” card with your named contact.
How you earn it
Tested, not just attended.
- A scenario test at the end, with 80% to pass
- A 30-minute live practicum, scored by an independent reviewer
- One retake allowed
- The certification is valid for three years
- Includes a two-hour training every six months: new topics, plus a refresher
What you get
Graduation day.
- The PPCL designation to use after your name
- A digital badge that links to your own verification page, showing the training you completed
- A live graduation call with Rhamy, with your employer invited
- A place in the alumni roundtable after you graduate
For employers
Build a bench of leaders.
Enrolling your managers? Every manager who earns the PPCL counts toward your company's Gold Standard: 50% of managers for Silver, 80% for Gold. About the Gold Standard
Pricing
| People Processes Complete clients | Included |
|---|---|
| Strategic and Foundation clients | $900 per manager |
| Everyone else | $1,500 per manager |
| Team package | 6 seats for $3,000 |
Interest list
Get a seat in the next cohort.
New cohorts start every six months.
FAQ
Questions managers ask.
PPGSE and PPCL are designations issued by People Processes. They are not accredited professional licenses.
- Do I need to work for a People Processes client?
- No. Any manager can enroll.
- How much time does it take?
- About two hours a month for six months.
- What if I miss a live session?
- Every session is recorded, and the field assignment keeps you on track.
- What if I don't pass?
- You get one retake.
- Does it count toward my company's Gold Standard?
- Yes. It's the main way a company meets the manager training result.
- We already train managers another way. Does that count?
- Outside programs can count toward the Gold Standard once we review and approve them. The review costs $5,000, once per program.
- When does it start?
- Cohorts start every six months. Join the interest list and we'll let you know when the next one opens.
